Privacy Policy

Respecting Your Privacy

Last updated: 3rd January 2024

Narrow Aisle complies with the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. 

Data Protection Principles

Flexi complies with the principles of the GDPR. The eight principles relating to the processing of personal information are:

  1. Personal data shall be processed fairly and lawfully.
  2. Personal data shall be obtained only for specified and lawful purposes.
  3. Personal data shall be adequate, relevant, and not excessive in relation to the purpose or purposes for which they are processed.
  4. Personal data shall be accurate and, where necessary, kept up to date.
  5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary.
  6. Personal data shall be processed in accordance with the rights of data subjects under the GDPR.
  7. Appropriate technical and organizational measures shall be taken against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
  8. Personal data shall not be transferred to a country or territory outside the European Economic Area (EEA) unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Your Privacy and Security

Your privacy and security are of utmost importance to us. We will always follow these principles and ask for your consent regarding how you would like us to communicate with you. The Information Commissioner regulates compliance with the GDPR. See details at the end of this page.

Why We Collect Your Data

By collecting your data, it allows us to understand your needs and wants better. It also enables us to provide targeted offers and services you may be interested in.

Cookies and IP Addresses

  1. Essential Cookies:

These cookies are crucial for the proper functioning of our websites, such as within contact forms or the secure login section.

  1. Analytical Cookies:

We use these cookies to monitor website usage, providing information to improve our services/products and identify areas that may need maintenance.

  1. Third-Party Cookies

We may also track IP addresses, which cannot provide personal information.

How to Control the Use of Cookies

You are not obliged to accept cookies and may modify your browser settings to control their use. Different browsers offer varying levels of control. For guidance, please refer to the instructions provided by your specific browser.

[Include instructions or links for Chrome, Firefox, Internet Explorer, etc.]

Preventing Online Behavioural Advertising

You can also opt-out of online behavioural advertising through the “Your Online Choices” page provided by the Internet Advertising Bureau (IAB).

Our marketing communications

We may use your personal information to contact you to inform you about services we believe might be of interest to you via email or text message (we call this marketing communications).

You can ask us to stop sending you marketing communications at any by following the unsubscribe links on any marketing communications sent to you or by contacting us at any time.

Where you opt out of receiving these marketing communications, this will not apply to personal information provided to us because of the provision of our services and we will still be required to contact you in relation to the services we provide.

Disclosure

Your personal information will only be disclosed where required or permitted by law. If you engage in disruptive behaviour on our websites, we may use available information to address such behaviour, including informing relevant third parties.

Your rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights:

Right of access – You have the right of access to information we hold about or concerning you.

Right of rectification or erasure – If you feel that any data that we hold about you is inaccurate you have the right to ask us to correct or rectify it. You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us, or if you withdraw the consent upon which our processing is based, or if you feel that we are unlawfully processing your data.

Right to restriction of processing – In certain circumstances, you have a right to request that we refrain from processing your data.

Right of portability – In certain circumstances, you have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller.

Right to object – In certain circumstances, you have a right to object to our processing of your personal data.

Right to withdraw consent – In the circumstances where you may have provided consent to the collection, processing and transfer of personal information for a specific purpose has been provided, you have the right to withdraw consent for that specific processing at any time.

To exercise any of these rights, please contact us using the contact details below.

How to Contact Us

By Email: Media@flexi.co.uk

By Telephone: +44(0) 121 557 6242

By Mail: Flexi | Great Western Way, Great Bridge, Tipton, West Midlands, DY4 7AU, United Kingdom.