Our Flexi Authorised Distributors in Europe and Globally stock Flexi spare parts and service consumables to ensure long term high Flexi uptime. Their service standards and response are the best in our industry.

The Flexi AC Range has a reputation for long term reliability and low maintenance costs. All Flexi trucks are built with the same high quality drive and hydraulic components which are sourced from tier one suppliers and then fitted into every Flexi truck built globally. The Flexi AC Range is designed with a large proportion of common components and parts. This means the holding and provision of spare parts is made much easier for our central parts operation and our global authorised distributors.

This policy of parts standardisation and high quality suppliers allows the Flexi AC articulated range of warehouse trucks to be delivered with a market leading Five Year / 5000 hour parts warranty (conditions apply), to give complete peace of mind.

To find your nearest authorised distributor/service provider, please contact our customer team on 0121 5215 112.

Aftersales

All International Authorised Distributors carry a comprehensive stock of Flexi spare parts and service consumables to ensure high Flexi uptime.

Serviceability

The unique Flexi chassis design means all components are both fully protected and easy to access. Only four covers are removed to access all serviceable components. Every Flexi is supplied with easy to read truck diagnostics and safety information including battery discharge indicator (BDI).

These systems monitor all key components to ensure ‘downtime’ is minimised. The Flexi AC technology controls the truck systems and records data allowing your operator to easily see diagnostic information. For ease of service there are no components under the lead acid traction battery, which means no possibility of acid damage to key components.

The changing of batteries for multishift usage is easy and safe with the ‘cassette’ style steel tank with fork pockets or optional rollers for removal and changing.

Parts Support

The dedicated Flexi Narrow Aisle forklift parts central operation located at our Great Bridge, West Midlands, UK manufacturing plant has been developed to provide a guaranteed ex-stock service for at least 95% of all Flexi parts ordered for current product.

Our centre of gravity location allows us to pick, pack, and despatch for next day delivery anywhere in the UK.

All international parts ordered before 4.00pm can be dispatched by agreed global carrier for rapid delivery.

All Flexi Authorised Distributors carry stock of spare parts and service consumables to ensure high Flexi uptime. Narrow Aisle’s Flexi parts prices are very competitively priced. Our parts price promise is "If you obtain the same spare part cheaper anywhere else within 30 days, we will refund the difference”.

Technical Support

The Flexi Global Support Team provide a comprehensive service offering support to authorised distributors and customers on all technical aspects of Flexi truck operation; electrical power requirements for charging, installation method statements, trouble shooting, detailed workshop manuals, special attachments and warehouse management systems (WMS) and Operator Familiarisation and Training.